Customer Service

What ever happened to good old Customer Service? Is it dead...or are we just not taught manners anymore. Is it just here in the states are all around the world??? Are there any exceptions to the rules of customer service. And does it still exist?

I recently purchased a beauty box subscription from Sample Society by Beauty Bar.com. I ordered a mystery box, and was so happy to receive it, only to be disappointed with the contents...2 small items. Now the email stated, Get $60.00 worth of product for $20.00. I received $8.00's worth of products for $20.00.

I called the company for BeautyBar.com and was knocked outta my socks at the level of customer service I received. They were so nice and helpful, and solved the problem immediately. I received the rest of my mystery box items the very next day via UPS.
I would like to take this time to Thank BeautyBar.com/Diapers.com for there excellent customer service team.

Customer Service still exists...However it is a rare find. So treasure it where ever you find it.